Privacy Policy. This page is ready
Last Updated: January 2025
This Privacy Policy describes how Order Rules Engine ("we", "our", or "us") collects, uses, and shares information when you use our Shopify application.
When you install and use Order Rules Engine, we collect the following information:
Shop Data: Basic information about your Shopify store including shop name, domain, and contact information.
Order Data: Information about orders processed through your store that are subject to the rules you configure, including order details, customer information, and product information.
Rule Configurations: The automation rules you create within the app, including conditions and actions.
Usage Data: Information about how you use the app, including rule execution logs and performance metrics.
We use the collected information for the following purposes:
• To provide and maintain the Order Rules Engine service
• To process orders according to your configured rules
• To improve and optimize our app's performance
• To provide customer support
• To detect and prevent fraud or abuse
• To comply with legal obligations
Your data is stored securely using industry-standard encryption and security practices. We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
Data is stored on secure servers and is only accessible by authorized personnel who need access to perform their job functions.
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers: We may share information with trusted service providers who assist us in operating our app, provided they agree to keep this information confidential.
Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
You have the following rights regarding your data:
Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct any inaccurate or incomplete information.
Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
Data Portability: You can request a copy of your data in a structured, machine-readable format.
Objection: You can object to the processing of your personal information in certain circumstances.
For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). We process your data based on:
• Your consent when you install and use the app
• The necessity to perform our contract with you
• Our legitimate interests in providing and improving our services
• Compliance with legal obligations
We retain your information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy. When you uninstall the app, we will delete or anonymize your data in accordance with our data retention policies and applicable legal requirements.
Our app uses session cookies to maintain your authentication state and provide core functionality. We do not use tracking cookies for advertising purposes.
Our app is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]